HOW IT WORKS

  • Click on your store name at right to schedule an appointment.
  • Book your one-hour session by choosing a time from the available hours.
  • You have the option to pick an associate with whom to shop, but it’s not required.
  • Please communicate any special requests or accommodations you’ll be needing.
  • Select the categories you’re interested in shopping to help us better prepare to serve you.
  • Once you’ve submitted your request, you’ll receive a confirmation email and calendar invite.
  • Should you need to reschedule or cancel your appointment, please use the "Manage booking" link in your confirmation email.
  • You can also contact your dedicated sales associate to set up an appointment for you.

WHAT TO EXPECT

  • Your confirmation email will direct you to the appropriate store entrance.
  • An associate will greet you and confirm your appointment.
  • Face coverings are required to enter the store. If you don’t have a face covering, we’ll provide you one, complimentary.
  • For your protection, these additional safety procedures have been put in place in our stores:
    • Mandatory temperature checks for associates
    • Frequent sanitization of highly trafficked areas
    • Fitting room disinfection after every use
    • Social distancing throughout the store
    • Temporary halt to makeup tutorials and product testing
    • Foot coverings for shoe try-on
    • Availability of hand sanitizer stations and hand-washing facilities
  • Your associate will accompany you throughout your visit for your safety and convenience.
  • We’ll continue to mirror the health and safety guidelines set forth by the government and the CDC.